Privacy Policy
Last updated: December 21, 2025
Hair Implant Simulator ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.
Information We Collect
Personal Information
- Email address (for account creation and authentication)
- Name (optional, for personalization)
- Payment information (processed securely through third-party providers)
Photos and Images
- Photos you upload for hair simulation purposes
- Generated simulation results
- Mask drawings you create for the simulation area
Usage Data
- Device information (model, OS version)
- App usage statistics
- Error logs for troubleshooting
How We Use Your Information
- To provide and maintain our hair simulation service
- To process your simulation requests
- To manage your account and credits
- To send you service-related communications
- To improve and optimize our AI algorithms
- To respond to your inquiries and support requests
- To detect and prevent fraud or abuse
Data Security
We implement industry-standard security measures to protect your personal information:
- All data is encrypted in transit using TLS/SSL
- Photos and personal data are stored in secure cloud infrastructure
- Access to user data is restricted to authorized personnel only
- Regular security audits and updates
- Secure authentication with encrypted tokens
Data Retention and Deletion
We retain your data for as long as your account is active or as needed to provide you services.
- Simulation images are retained for 90 days unless you request earlier deletion
- Account data is deleted within 30 days of account closure
- You can request deletion of your data at any time
- Anonymized data may be retained for analytics purposes
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
Third-Party Services
We use the following third-party services:
- Cloudinary: For secure image storage and processing
- Payment Processors: For secure payment handling
- Analytics: For app performance monitoring
Each third-party service has their own privacy policies governing their use of your information.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
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